Real Solutions.

For Your Business Challenges.

Due Diligence

A proven methodology to assess, prioritize, and create your business processes so they work for you and your team.

Move Forward Faster.

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Helping Small Businesses Organize and Streamline

Creating and updating processes for your company’s business activities takes a lot of time, energy and quite often requires project management, requirements, and business analysis skills that aren’t always common knowledge.
My experience has taught me that a business can go only so far without written processes. Once a company increases their customer base and adds team members, they are quickly overwhelmed by chaos and costly mistakes.

Our Services

Are you limited on time and need to move now to get your team on the same page?

Not sure which of your business activities should be written processes, or if you have the right processes? I

Do you need to prevent costly mistakes and stop unnecessary rework? That’s where I come in! I use

Lisa is very knowledgeable and gave insight from a perspective that was business specific and not just a General MLM standpoint. After the workshop, I felt energized with new ideas and processes to implement in the onboarding process. Breaking tasks down into smaller, less daunting targets for new team members will make onboarding more systemized from my standpoint and less overwhelming for new team members.

Colleen Sullivan Independent Consultant Monat

Most of my  processes before the [Customer Process] workshop felt quite scattered and unorganized. After the workshop, I am feeling more confident in the steps I need to take to outline each process for my business.

Viki Mutarelli Beauty Advisor Willing Beauty

Before the [Customer Process] workshop I was completely all over the place [with] no process. After the workshop I feel better. I need to spend some time documenting all the different types of processes that I need and then write them up. I can see how this will help my day job, my business, and my DS business(es). I would definitely take another workshop on a different topic… probably on presenting the opportunity.

Eva Reid Independent Consultant Jamberry and Pampered Chef

Before the [Customer Process] workshop I felt like I wasn’t efficient with the way I run my business. After the workshop I know that I need to put in processes in place with every facet of my business. I would take another online process workshop like this on a different topic relating to Network Marketing and Direct Sales.

Anna Tjoumas Independent Consultant Pampered Chef

I really liked what we set up in the Customer Process Workshop [for following up with leads] and feel like I have a better grasp on on what processes are. After the workshop I feel confident I will be on the right track.

Carla Valentino Independent Damsel Pro Damsel in Defense

Lisa Shaughnessy

Founder and Principal at inkerB Consulting
Lisa brings 25 years of experience in business processes, requirements, project management and customer account management.

Our Clients